Privacy policy
Brioches Fonteneau is particularly attentive to the protection of your personal data. With regard to the personal data you entrust to us, we inform you in a transparent manner about our policy on the protection of personal data.
Brioches Fonteneau undertakes to process your personal data in accordance with the provisions of the General Data Protection Regulation 2016/679 of the European Parliament and of the Council of April 27, 2016 (GDPR) and Law No. 78-17 of January 6, 1978, as amended, relating to information technology, files and freedoms (“Information Technology and Freedoms” law), which define the conditions under which personal data processing may be implemented.
Any information collected through the website that directly or indirectly identifies you is considered personal data and will be processed in accordance with this policy.
Data controller and data protection officer
The company responsible for processing the data collected and processed on our website is Brioches Fonteneau, whose registered office is located at 172 Rue Marie Curie, Parc Vendée Sud Loire 1, 85600 Montaigu-Vendée.
Brioches Fonteneau has appointed a Data Protection Officer or “DPO” whom you may contact at the following address: briochesfonteneau@dpo.digitemis.com or at DPO Brioches Fonteneau, 2 Rue Robert Schuman 44408 REZE CEDEX France.
Processing purposes, legal bases and retention periods
| Purpose of processing | Legal basis | Shelf life |
| Website management | Legitimate interest Technical management of the site and site communications, cookie management. | Cookie data is kept for a maximum of 13 months from the date of collection (date of last visit to the website). |
| Online store management | Contractual performance To provide customers with an online store in which to purchase the controller’s products. | Data is deleted a maximum of three years after the last contact with the customer or prospect. |
| Communication | Legitimate interest Communicating with customers and prospects by means of electronic communications, animating social networks, managing competitions. | Data is deleted a maximum of three years after the last contact with the customer or prospect. |
| Newsletter subscription management | Legitimate interest Distribution of information via newsletter | The time it takes for the data subject to register for the newsletter |
| Manage requests received through the contact form | Legitimate interest Responding to contact requests | For customers: 3 years from the end of the commercial relationship For prospective customers: 3 years from the date of collection of the personal data or from the last contact from the prospective customer. |
| Manage product payment | Contractual performance For the supply of purchased goods and services | Retention of banking data for 13 months (article L.133-24 of the French Monetary and Financial Code). The visual cryptogram of the credit card is never stored. |
Personal data of minors
Brioches Fonteneau’s services and products are not intended for minors. Consequently, Brioches Fonteneau does not process data relating to minors.
It is the responsibility of the parents of minors or any person with parental authority to decide whether their child is authorized to use the services and products offered by Brioches Fonteneau.
Categories of data recipients
• Distribution within Brioches Fonteneau
The data collected is intended for Brioches Fonteneau’s departments when their function requires it and when their communication is necessary for the implementation of the aforementioned processing (for example: the store for the management of click and collect, the communication department for the sending of commercial prospecting, the invoicing department for payments made online).
• Transmission of data to subcontractors
The data collected via the website may be transmitted to Brioches Fonteneau’s subcontractors, who are called upon to provide the services required for the above-mentioned processing operations (website payment service provider).
• Sharing data with business partners
Brioches Fonteneau does not share data with commercial partners in order to send you commercial prospecting.
Transfers of personal data outside the EU
Some recipients of personal data may be located outside the European Union. These recipient countries may be recognized by the European Commission as providing an adequate level of personal data protection, or may not be the subject of an adequacy decision.
In any event, appropriate safeguards to protect your personal data are in place, in accordance with the provisions of the General Data Protection Regulation.
The Brioches Fonteneau online store may involve data transfers outside the European Union, in particular to Canada and the United States, which are governed by standard contractual clauses in accordance with European regulations.
Rights regarding the use of personal data
In accordance with the provisions of the RGPD, you may exercise your following rights:
• A right of access: the right to obtain confirmation that your personal data is or is not being processed, and to obtain communication of it;
• A right of rectification: the right to obtain rectification of inaccurate personal data or to complete incomplete data;
• A right to erasure: the right to have your personal data erased whenever possible;
• A right to object: the right to object at any time to the processing of your personal data, when this is based on our legitimate interests;
• A right to withdraw your consent: when the processing of your data is based on your consent. You can exercise this right at any time without having to justify the reason;
• A right to limitation: the right to request the freezing of processing data for a given period;
• A right to portability: the right to receive the personal data you have provided in a structured, commonly machine-readable format, and to communicate it to a third party;
• A right to claim : the right to lodge a complaint with the CNIL if you feel that your rights have not been respected.
How to exercise your rights
To exercise your rights or if you have any questions about the processing of your data, please contact :
• By post to Brioches Fonteneau, 172 Rue Marie Curie, Parc Vendée Sud Loire 1, 85600 Montaigu-Vendée, FRANCE
• By email: briochesfonteneau@dpo.digitemis.com
If, after contacting us, you feel that your rights under the Data Protection Act have not been respected, you may submit a complaint to the CNIL: https://www.cnil.fr/fr/plaintes.
Social network information
BRIOCHES FONTENEAU processes your data for the management of its social networks. This processing is carried out on the basis of its legitimate interest in promoting its products and events on social networks. They are intended for the department in charge of communication. Cookies are kept for 13 months, private messages are kept for the duration of the request and then deleted. [AP1] [EA2]
You have the right to access, rectify and delete your personal data. You also have the right to object to the processing of your personal data and the right to limit the processing. You may exercise these rights by writing to BRIOCHES FONTENEAU’s Data Protection Officer (DPO) at DPO BRIOCHES FONTENEAU, 2 rue Robert Schuman 44400 Rezé or briochesfonteneau@dpo.digitemis.com.
Finally, if you have any problems concerning the protection of your personal data, you can lodge a complaint with the Cnil.
Confidentiality and data: cookies
When you log in, we will set a number of cookies. The purpose of these cookies is to record your connection information and screen preferences. The lifetime of a connection cookie is two days, that of a screen option cookie is one year. However, if you check “Remember me”, your connection cookie will be kept for two weeks. Consequently, if you log out of your account, the login cookie will be deleted.
By editing or publishing an article, an additional cookie will be stored in your browser. In this case, the cookie does not contain any personal data. It simply indicates the identifier of the article you have just modified. In other words, it expires after one day.
The websites developed by Agence use cookies or similar tracers to target advertising. They enable you to save your preferences, protect you against spam and measure your audience.
In other words, cookies are small files placed on your computer when you browse the web.
Agence i communication’s sites use cookies to track the habits of Internet users. Ultimately, they enable us to offer you a better browsing experience. However, you can always change your browser settings to refuse cookies!
In conclusion, advertising cookies record information about Internet users’ browsing habits. They enable us to understand your centers of interest and your visits to our sites. Following this collection, they enable companies to personalize the advertising a web surfer may see. This advertising will be displayed when browsing sites that share the same advertising network.
Data protection policy update
This privacy policy was published on 01/02/2024.
If this policy changes, you will be informed on this page.
